Isla James Academy

Privacy Policy

Last updated: 8 October 2026

This policy explains what personal information we collect when you visit islajamesacademy.com or join the Compose With Light waitlist, what we do with it, and the choices you have. We've written it to be read, not just to exist, so it's as short and plain as we could make it.

Isla James Academy is part of ISLA JAMES INTERIORS LIMITED, a company registered in England and Wales (company number GB312874702), with its registered office at THE OLD CART SHED, HAW FARM, HAMPSTEAD NORREYS, THATCHAM, RG18 0TP, GB.

We're the controller of the personal information described here. That means we decide how it's used, and we're responsible for looking after it.

If you have any questions, email us at support@islajamesacademy.com.

When you join the waitlist

• Your first name and email address.
• What describes you best, if you choose to tell us.
• A record of your consent: what you agreed to and when.
• The page you signed up from and, if you arrived through one of our adverts or links, which campaign it was.

When you confirm your place or unsubscribe

• That you confirmed or unsubscribed, and when.

When you join our WhatsApp community

• Your name and number as they appear on WhatsApp. Only our admins can see your number. Other members can't.

When you contact us

• Whatever you include in your message, so we can reply.

When you browse the site

• If you accept cookies, the information described under "Cookies and advert measurement" below. If you decline, we don't use cookies to measure anything.

We'll never sell your information, and we won't use it for anything unrelated without asking you first.

Cookies are small files a website stores in your browser so it can recognise it later. We use very few, and the ones that measure our adverts only run if you click Accept in the cookie banner.

What happens when you accept

We load the Meta Pixel, a small piece of code from Meta, the company behind Facebook and Instagram. It tells Meta when someone visits the site, joins the waitlist or confirms their place, so we can see which adverts work. When you join or confirm, we also send Meta your email address in encrypted form, so it can be matched to the advert you saw. We never send it in plain text.

We and Meta Platforms Ireland Limited are jointly responsible for collecting this information and passing it to Meta. What Meta does with it afterwards is covered by Meta's Privacy Policy.

What happens when you decline

Nothing is loaded and nothing is sent to Meta. The website and the waitlist work exactly the same.

Cookies we use

We also store your cookie choice and a few technical settings in your browser.

Changing your mind

You can change your cookie settings at any time. If you decline after accepting, we switch off the Meta Pixel and delete Meta's cookies from your browser. You can also clear cookies yourself in your browser settings.

We only share your information with the services we need to run the website and the waitlist, and they may only use it on our instructions:

• Framer (Framer B.V., Netherlands) hosts this website and may collect basic, cookie-free statistics such as page views.
• HighLevel (HighLevel Inc., USA) stores the waitlist and sends our emails.
• WhatsApp (WhatsApp Ireland Limited) runs our community, if you choose to join it.
• Meta (Meta Platforms Ireland Limited) receives the advert measurement information described above, only if you accept cookies.

We may also share information when the law requires it, or with professional advisers such as our accountant or solicitor.

Some of these services are based in, or use servers in, the European Union or the United States. When your information is sent there, it's protected either by UK adequacy regulations, which cover the EU and US companies certified under the UK Extension to the EU–US Data Privacy Framework, or by the UK's International Data Transfer Agreement or Addendum. You can ask us for details.

• Waitlist details: until you unsubscribe, or 24 months after we last contacted you, whichever comes first.
• Unsubscribe record: your email address and the date, for as long as we send marketing emails, so we never contact you again by mistake.
• Messages you send us: for as long as we need to help you, and no longer than 2 years.
• Cookies: see the table above. Your cookie choice is remembered for 180 days.

Under UK data protection law, you can:

• ask for a copy of the information we hold about you
• ask us to correct it or delete it
• ask us to limit or stop using it
• object to how we use it where we rely on our legitimate interests
• ask for it in a format you can take elsewhere
• withdraw your consent at any time, without affecting anything we did before

Email support@islajamesacademy.com and we'll reply within one month. It's free, and we may ask you to confirm your identity first.

The waitlist and the programme are for adults. We don't knowingly collect information from anyone under 18.

If we change how we use your information, we'll update this page and the date at the top. If the change is significant, we'll email you first.

If something doesn't seem right, please tell us first at support@islajamesacademy.com and we'll do our best to put it right. You can also complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.